Brian, thank you for your prompt and efficient service. I was feeling really nervous when our current provider did not return my calls, emails or written correspondence, leaving us with no coverage…. you rescued me! It is nice to deal with a real person that answers calls and responds quickly when help is needed. Thank you and good job!
We’ve been with Sentry West going on 4 years now and we love the service. We have nothing but positive things to say about the company. They are always there to give you anything you need and answer any questions you have. Our account managers are always sweet and informational.
Recently we had a devastating flood in our house due to a frozen pipe. We called our agent, SentryWest, and they put us in touch with the major claims agent for the company with which SentryWest had placed our household insurance. The agent came to the house and met with us, and our contractor who would do the restoration. The agent dealt directly with the various vendors involved and gave us a check to cover the contractor’s work. We were very pleased to discover that SentryWest had put us into a policy that would cover our damage and losses. Thank you Stephanie and SentryWest.
John & Susan
Brian Jenson showed true professionalism in his efforts to secure an Errors and Omissions policy for our firm. His diligence with managing his customer (PSNP) and suppliers is commended by our firm, when our past agent could not come through in the end. He kept us well informed and was great to work with and we look forward to a continued professional relationship.
Controller, Prudential Sierra Nevada Properties
Christy, I know I can be a pain with certificates, but I just wanted to thank you for making this year’s renewal so much less stressful.
Thanks again, Lisa Oldroyd
Chad W. Next
SentryWest has always worked well with me in finding the best insurance at the best price. I love having one place to manage my different insurances.
Judee Erskine Next
Just wanted to write and tell you what a fantastic experience I had with your employee Michelle yesterday and today. I spoke with her around 3:00 pm yesterday afternoon requesting Cert’s for several of our Customers. Some of the Cert’s had been requested weeks prior – not realizing the staff had changed.
Michelle responded prior to 9:00 am this morning with all the Cert’s and documents needed by my urgent request and the others that weren’t quite so urgent.
She was amazing and I wanted to let you know how much I appreciate her hard work and dedication!